Why is my Terminal not working?

Created by CHIP Merchant Service, Modified on Wed, 07 Jun 2023 at 04:21 PM by CHIP Merchant Service

Your terminal may not be working due to:

  • No battery

  • Not connected to Wifi

  • Inactive SIM data

  • Change internet connection

Tips & tricks: 

If you are unable to accept payment using the Terminal, please configure your terminal by clicking on the Apps > 3 dots > 'Sign On'.

The reason to tap 'Sign On' is to reconnect back to the server when it was drop.

If the problem persists, please reach out to CHIP Merchant Service at support@chip-in.asia or existing Whatsapp group that you are in.

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